Preventative Maintenance

Prevent instrument downtime and ensure maximum performance of your critical systems with planned maintenance.
Preventative Maintenance is not just a service visit. It includes additional benefits, such as on-site user training, software updates, and instrument calibration.

Preventative Maintenance Service
Preventative maintenance is essential to increase instrument reliability, ensure peak performance, and extend instrument life. We replace the most common wear parts including the primary window, fan filter and a vacuum pump rebuild. We also perform software updates and thoroughly clean your instrument. Labor and travel included.

Trusted Service Team
The XOS Service Team delivers unrivaled technical and application support that you can trust. Together we bring over 50 years of experience and expertise in servicing and maintaining HDXRF and MWDXRF analyzers in the petroleum industry. For over 15 years, we have been providing industry leading support to customers ranging from global oil producers to Petroleum terminals to small independent testing labs.
We’re here to answer your questions and solve your problems!

On-Site Operator Training
While on-site, our service technician will provide basic maintenance, instrument operation, and best practices training to new and current users.

Annual Radiation Survey
Many state regulations require a radiation survey annually or following any service or relocation of the equipment. We will check your instrument for proper shielding and interlock function to ensure it meets XOS safety specifications.

Performance Evaluation and Calibration
Your XOS service technician will perform a full factory calibration, validate, and verify that all parameters are within specification to ensure your system delivers peak performance.